New Posts For Thread: Appalling Customer Services - and the award goes to...https://community.betfair.com/chit_chat/go/thread/view/94038/31643701/appalling-customer-services---and-the-award-goes-toOf course it's Virgin Media - if you didn't think it was them, I'd guess you'd be suggesting Talk Talk.VM are impossible to contact to raise an issue...they point blank refuse to provide an email address to contact customer services and instead direcRyanair get the award for meI had to work this out from an on line serviceIYDLIFOhttps://community.betfair.com/chit_chat/go/thread/view/94038/31643701/appalling-customer-services---and-the-award-goes-to?post_id=559257639#559257639Ryanair get the award for meI had to work this out from an on line serviceIYDLIFOFri, 01 May 2020 10:13:26 -0500I've got it...will send it on to you.https://community.betfair.com/chit_chat/go/thread/view/94038/31643701/appalling-customer-services---and-the-award-goes-to?post_id=559256715#559256715I've got it...will send it on to you.Fri, 01 May 2020 07:07:14 -0500Plus they try not to pay the full rake either as its 4.7 multiplied by 17.50 but try and do 4 x the 17.50, cheeky gits.Still no e mail from "management" suprise suprise.https://community.betfair.com/chit_chat/go/thread/view/94038/31643701/appalling-customer-services---and-the-award-goes-to?post_id=559256629#559256629Plus they try not to pay the full rake either as its 4.7 multiplied by 17.50 but try and do 4 x the 17.50, cheeky gits.Still no e mail from "management" suprise suprise.Fri, 01 May 2020 06:50:21 -0500Spent it on a $55 game .....out first hand !....oh well....nothing ventured ....https://community.betfair.com/chit_chat/go/thread/view/94038/31643701/appalling-customer-services---and-the-award-goes-to?post_id=559256619#559256619Spent it on a $55 game .....out first hand !....oh well....nothing ventured ....Fri, 01 May 2020 06:47:53 -0500spend it wisely Leopard, wouldnt suprise me if they have put it in a wrong account and sent the e mail to them They will prob get another e mail saying did you get the £65 and they will reply "yes thanks" and then close the query down.As i say totalhttps://community.betfair.com/chit_chat/go/thread/view/94038/31643701/appalling-customer-services---and-the-award-goes-to?post_id=559256605#559256605spend it wisely Leopard, wouldnt suprise me if they have put it in a wrong account and sent the e mail to them They will prob get another e mail saying did you get the £65 and they will reply "yes thanks" and then close the query down.As i say totalFri, 01 May 2020 06:42:45 -0500Tui, my son was due to go to Dominican ATM, can't get through to them. Been given a credit note, other people's holidays have come and gone and not heard a single word from this ignorant mob. If it was them that owed the money for the holiday might bhttps://community.betfair.com/chit_chat/go/thread/view/94038/31643701/appalling-customer-services---and-the-award-goes-to?post_id=559256547#559256547Tui, my son was due to go to Dominican ATM, can't get through to them. Been given a credit note, other people's holidays have come and gone and not heard a single word from this ignorant mob. If it was them that owed the money for the holiday might bFri, 01 May 2020 06:26:32 -0500If you can't contact them, cancel your DD or your CC, and they will soon contact you.https://community.betfair.com/chit_chat/go/thread/view/94038/31643701/appalling-customer-services---and-the-award-goes-to?post_id=559256523#559256523If you can't contact them, cancel your DD or your CC, and they will soon contact you.Fri, 01 May 2020 06:18:10 -0500Just checked my account......can see unexpected £65.81 payment....nice !https://community.betfair.com/chit_chat/go/thread/view/94038/31643701/appalling-customer-services---and-the-award-goes-to?post_id=559256483#559256483Just checked my account......can see unexpected £65.81 payment....nice !Fri, 01 May 2020 06:06:03 -0500Betfair by far the worst customer service i have ever known.Contacted them again today with regards missing rake. Below is what the agent put.Firstly i never recieved that e mail on Sunday like he said i did, (checked inbox, junk folder and deleted ihttps://community.betfair.com/chit_chat/go/thread/view/94038/31643701/appalling-customer-services---and-the-award-goes-to?post_id=559256449#559256449Betfair by far the worst customer service i have ever known.Contacted them again today with regards missing rake. Below is what the agent put.Firstly i never recieved that e mail on Sunday like he said i did, (checked inbox, junk folder and deleted iFri, 01 May 2020 05:53:38 -0500Virgin media’s customer service will have been tested today,their broadband s been down for a lot of the country today.https://community.betfair.com/chit_chat/go/thread/view/94038/31643701/appalling-customer-services---and-the-award-goes-to?post_id=559241113#559241113Virgin media’s customer service will have been tested today,their broadband s been down for a lot of the country today.Mon, 27 Apr 2020 14:23:48 -0500