New Posts For Thread: Orange/EE customer service - credit where it's duehttps://community.betfair.com/chit_chat/go/thread/view/94038/30382241/orangeee-customer-service---credit-where-its-dueGot to hand it to these guys, absolutely brilliant - just called them because I couldn't log in to my account online, which they duly sorted out (turns out they have a problem with Chrome but fine using IE). When I queried my bill, they checked it ouBeen with Orange since I started on the internet. No problems.https://community.betfair.com/chit_chat/go/thread/view/94038/30382241/orangeee-customer-service---credit-where-its-due?post_id=542215593#542215593Been with Orange since I started on the internet. No problems.Sun, 09 Nov 2014 12:35:07 -0600Oh good. Do you drive a Chinese car too?The MG6 from SAIC is very nice.https://community.betfair.com/chit_chat/go/thread/view/94038/30382241/orangeee-customer-service---credit-where-its-due?post_id=542215183#542215183Oh good. Do you drive a Chinese car too?The MG6 from SAIC is very nice.Sun, 09 Nov 2014 11:54:59 -0600^(and landline....whatever that is?)https://community.betfair.com/chit_chat/go/thread/view/94038/30382241/orangeee-customer-service---credit-where-its-due?post_id=542214693#542214693^(and landline....whatever that is?)Sun, 09 Nov 2014 11:22:47 -0600I'm with Three (mobile) owned by ultimately by Cheung Kong Holdings, so should not be smug....but am with BT for broadband and TVhttps://community.betfair.com/chit_chat/go/thread/view/94038/30382241/orangeee-customer-service---credit-where-its-due?post_id=542214671#542214671I'm with Three (mobile) owned by ultimately by Cheung Kong Holdings, so should not be smug....but am with BT for broadband and TVSun, 09 Nov 2014 11:21:56 -0600no - what are you on about?https://community.betfair.com/chit_chat/go/thread/view/94038/30382241/orangeee-customer-service---credit-where-its-due?post_id=542214605#542214605no - what are you on about?Sun, 09 Nov 2014 11:16:20 -0600Would you like it in semaphore?https://community.betfair.com/chit_chat/go/thread/view/94038/30382241/orangeee-customer-service---credit-where-its-due?post_id=542214523#542214523Would you like it in semaphore?Sun, 09 Nov 2014 11:07:27 -0600would you care to elaborate, leopard?https://community.betfair.com/chit_chat/go/thread/view/94038/30382241/orangeee-customer-service---credit-where-its-due?post_id=542214443#542214443would you care to elaborate, leopard?Sun, 09 Nov 2014 11:00:13 -0600Orange UK is owned by EE which is 50% owned each by Deutsche telecom and Orange SA (previously Telecom Francais)For that reason, I am out.https://community.betfair.com/chit_chat/go/thread/view/94038/30382241/orangeee-customer-service---credit-where-its-due?post_id=542214403#542214403Orange UK is owned by EE which is 50% owned each by Deutsche telecom and Orange SA (previously Telecom Francais)For that reason, I am out.Sun, 09 Nov 2014 10:57:12 -0600yeah, definitely agree with 4) I only had to hold for about a minute this afternoon, obviously different at peak timesapparently the online account pages work ok in IE, but they are working on a fix for chrome issueshttps://community.betfair.com/chit_chat/go/thread/view/94038/30382241/orangeee-customer-service---credit-where-its-due?post_id=542214327#542214327yeah, definitely agree with 4) I only had to hold for about a minute this afternoon, obviously different at peak timesapparently the online account pages work ok in IE, but they are working on a fix for chrome issuesSun, 09 Nov 2014 10:50:45 -0600My experience with Orange has been that the people who answer the phone are very helpful BUT the company seems not to care very much.1) help desk closed half the time2) online account pages are at best unreliable3) no easy-to-reach status page for wihttps://community.betfair.com/chit_chat/go/thread/view/94038/30382241/orangeee-customer-service---credit-where-its-due?post_id=542214151#542214151My experience with Orange has been that the people who answer the phone are very helpful BUT the company seems not to care very much.1) help desk closed half the time2) online account pages are at best unreliable3) no easy-to-reach status page for wiSun, 09 Nov 2014 10:36:00 -0600