New Posts For Thread: Returning goods without boxhttps://community.betfair.com/chit_chat/go/thread/view/94038/23450090/returning-goods-without-boxAnyone know consumer rights regarding this??Bought lock had it fitted, and me being efficient put box in bin seeing as the bin men were due. Anyway turns out the lock is faulty and needs to be returned. Have receipt so am I ok to do this???Sorry, Shrewd_dude, I had not read your reply.https://community.betfair.com/chit_chat/go/thread/view/94038/23450090/returning-goods-without-box?post_id=418759322#418759322Sorry, Shrewd_dude, I had not read your reply.Tue, 19 Jan 2010 07:50:56 -0600Spykes. the goods cannot be used for the intended purpose, ie, provide security when applied, so they are not of "merchantable quality" ...fit for purpose.With a receipt you are entitled to a full refund, box or no box.Without a receipt (proof of phttps://community.betfair.com/chit_chat/go/thread/view/94038/23450090/returning-goods-without-box?post_id=418759318#418759318Spykes. the goods cannot be used for the intended purpose, ie, provide security when applied, so they are not of "merchantable quality" ...fit for purpose.With a receipt you are entitled to a full refund, box or no box.Without a receipt (proof of pTue, 19 Jan 2010 07:49:42 -0600Will get a refund under your statutory rights regardless of box or receipt.https://community.betfair.com/chit_chat/go/thread/view/94038/23450090/returning-goods-without-box?post_id=418759278#418759278Will get a refund under your statutory rights regardless of box or receipt.Tue, 19 Jan 2010 07:13:35 -0600If its faulty then you definately don`t need the boxhttps://community.betfair.com/chit_chat/go/thread/view/94038/23450090/returning-goods-without-box?post_id=418759266#418759266If its faulty then you definately don`t need the boxTue, 19 Jan 2010 06:04:10 -0600Mr Jordan I like your thinkinghttps://community.betfair.com/chit_chat/go/thread/view/94038/23450090/returning-goods-without-box?post_id=418759262#418759262Mr Jordan I like your thinkingTue, 19 Jan 2010 05:50:13 -0600you have your receipt ...thats what matters ..https://community.betfair.com/chit_chat/go/thread/view/94038/23450090/returning-goods-without-box?post_id=418759258#418759258you have your receipt ...thats what matters ..Tue, 19 Jan 2010 05:44:39 -0600Go back for your replacement and if they say "we need the box" say "take the box off this new replacement one if you need a box to send it back to manufacturers "..Job done :-)https://community.betfair.com/chit_chat/go/thread/view/94038/23450090/returning-goods-without-box?post_id=418759254#418759254Go back for your replacement and if they say "we need the box" say "take the box off this new replacement one if you need a box to send it back to manufacturers "..Job done :-)Tue, 19 Jan 2010 05:43:55 -0600Is it for your girlfriends chastity belt...?https://community.betfair.com/chit_chat/go/thread/view/94038/23450090/returning-goods-without-box?post_id=418759246#418759246Is it for your girlfriends chastity belt...?Tue, 19 Jan 2010 05:30:44 -0600Is any damage to the box superficial?Have you kept the product above room temperature? If so you have probably invalidated the warranty.https://community.betfair.com/chit_chat/go/thread/view/94038/23450090/returning-goods-without-box?post_id=418759242#418759242Is any damage to the box superficial?Have you kept the product above room temperature? If so you have probably invalidated the warranty.Tue, 19 Jan 2010 05:28:30 -0600Anyone know consumer rights regarding this??Bought lock had it fitted, and me being efficient put box in bin seeing as the bin men were due. Anyway turns out the lock is faulty and needs to be returned. Have receipt so am I ok to do this???https://community.betfair.com/chit_chat/go/thread/view/94038/23450090/returning-goods-without-box?post_id=418759238#418759238Anyone know consumer rights regarding this??Bought lock had it fitted, and me being efficient put box in bin seeing as the bin men were due. Anyway turns out the lock is faulty and needs to be returned. Have receipt so am I ok to do this???Tue, 19 Jan 2010 05:26:22 -0600