New Posts For Thread: WHY DO HSBC USE FOREIGN CALL CENTRES?https://community.betfair.com/chit_chat/go/thread/view/94038/23415314/why-do-hsbc-use-foreign-call-centresis it:a) because they are a truly global bankb) because the average cost of a call centre to man and work is 1/10th what it is in the uk?despite what im continually told by the management of HSBC, i think its b. i just dont get it:u wouldnt emply a pive just had a 10 minute 'conversation', with a malaysian woman from the fraud prevention department. she wanted to check if a payment i made via switch to the inland revenue, with the reference of my name, was fraudulent. the thing was, it took me 5https://community.betfair.com/chit_chat/go/thread/view/94038/23415314/why-do-hsbc-use-foreign-call-centres?post_id=417488746#417488746ive just had a 10 minute 'conversation', with a malaysian woman from the fraud prevention department. she wanted to check if a payment i made via switch to the inland revenue, with the reference of my name, was fraudulent. the thing was, it took me 5Thu, 03 Dec 2009 10:27:13 -0600Like most huge corporations someone who probably earns bundles anyway, has to justify his position by finding methods to 'Save the company money'. Add to this the need for 'Shareholders' (also usually not skint) to reap rewards. and the fact that banhttps://community.betfair.com/chit_chat/go/thread/view/94038/23415314/why-do-hsbc-use-foreign-call-centres?post_id=417488742#417488742Like most huge corporations someone who probably earns bundles anyway, has to justify his position by finding methods to 'Save the company money'. Add to this the need for 'Shareholders' (also usually not skint) to reap rewards. and the fact that banThu, 03 Dec 2009 10:18:17 -0600is it:a) because they are a truly global bankb) because the average cost of a call centre to man and work is 1/10th what it is in the uk?despite what im continually told by the management of HSBC, i think its b. i just dont get it:u wouldnt emply a phttps://community.betfair.com/chit_chat/go/thread/view/94038/23415314/why-do-hsbc-use-foreign-call-centres?post_id=417488726#417488726is it:a) because they are a truly global bankb) because the average cost of a call centre to man and work is 1/10th what it is in the uk?despite what im continually told by the management of HSBC, i think its b. i just dont get it:u wouldnt emply a pThu, 03 Dec 2009 10:13:55 -0600