New Posts For Thread: Do I have a case? - ****https://community.betfair.com/cheltenham2011/go/thread/view/113609/29809763/do-i-have-a-case--Hi,I had a bet on 'Your Tent Or Mine' yesterday with Boyles and they had an offer 'cashback if your horse finishes 2nd when beaten by up to 1/2 a length' which it was. My bet wasn't refunded. I talked to CS and this is the last thing they said****Completely disagree steview84. I bet on the Utd/Real match with 365 cos of the matched in running bet. Put £50 on Real to qualify before KO and then tried to put another £50 in running. Restricted to £33 @ 10/11. Contacted them the next morning anhttps://community.betfair.com/cheltenham2011/go/thread/view/113609/29809763/do-i-have-a-case--?post_id=529839811#529839811Completely disagree steview84. I bet on the Utd/Real match with 365 cos of the matched in running bet. Put £50 on Real to qualify before KO and then tried to put another £50 in running. Restricted to £33 @ 10/11. Contacted them the next morning anThu, 14 Mar 2013 16:29:17 -0500And in future use Bet 365 for your non Betfair punts. From my experience they are brilliant, quick payouts, money from withdrawals in my account the next day, live chat hardly ever has a wait.https://community.betfair.com/cheltenham2011/go/thread/view/113609/29809763/do-i-have-a-case--?post_id=529822129#529822129And in future use Bet 365 for your non Betfair punts. From my experience they are brilliant, quick payouts, money from withdrawals in my account the next day, live chat hardly ever has a wait.Thu, 14 Mar 2013 08:08:32 -0500I had a similar experience and wrote to the ASA. http://www.asa.org.uk/Consumers/How-to-complain.aspxGo through this link and provide all the information you can, they will contact them and you'll get your money. Doesn't cost anything and takes nohttps://community.betfair.com/cheltenham2011/go/thread/view/113609/29809763/do-i-have-a-case--?post_id=529822057#529822057I had a similar experience and wrote to the ASA. http://www.asa.org.uk/Consumers/How-to-complain.aspxGo through this link and provide all the information you can, they will contact them and you'll get your money. Doesn't cost anything and takes noThu, 14 Mar 2013 08:04:49 -0500Bad form by ****. How do bookmakers think they can do these things and get away with them?https://community.betfair.com/cheltenham2011/go/thread/view/113609/29809763/do-i-have-a-case--?post_id=529818849#529818849Bad form by ****. How do bookmakers think they can do these things and get away with them?Thu, 14 Mar 2013 04:22:35 -0500I recall Tote website restricting me from BOGs but it told me every single time I place a bet. That was in the good old days though before that bald rag was gifted it. Since then stakes too restricted to even bother :( Victor closed me down complehttps://community.betfair.com/cheltenham2011/go/thread/view/113609/29809763/do-i-have-a-case--?post_id=529817937#529817937I recall Tote website restricting me from BOGs but it told me every single time I place a bet. That was in the good old days though before that bald rag was gifted it. Since then stakes too restricted to even bother :( Victor closed me down compleThu, 14 Mar 2013 02:40:23 -0500This was my experience with them recentlyhttp://community.betfair.com/irish_sports/go/thread/view/94110/29803889/beware-of-spoilsports-who-amend-bets-and-then-deny-ithttps://community.betfair.com/cheltenham2011/go/thread/view/113609/29809763/do-i-have-a-case--?post_id=529805901#529805901This was my experience with them recentlyhttp://community.betfair.com/irish_sports/go/thread/view/94110/29803889/beware-of-spoilsports-who-amend-bets-and-then-deny-itWed, 13 Mar 2013 16:41:47 -0500lots of firms exclude you from special offers if you dont lose with them on a monthly basis. If you take advantage of " new customers only " offers when opening accounts and dont use them again until something like this takes you eye they exclude youhttps://community.betfair.com/cheltenham2011/go/thread/view/113609/29809763/do-i-have-a-case--?post_id=529805043#529805043lots of firms exclude you from special offers if you dont lose with them on a monthly basis. If you take advantage of " new customers only " offers when opening accounts and dont use them again until something like this takes you eye they exclude youWed, 13 Mar 2013 16:25:54 -0500It's certainly not industry standard, most firms have the basic decency to let you know if you're no longer eligible for their promotions, victor, bet356 and many others certainly send you an email after one too many promotions letting you know you dhttps://community.betfair.com/cheltenham2011/go/thread/view/113609/29809763/do-i-have-a-case--?post_id=529800949#529800949It's certainly not industry standard, most firms have the basic decency to let you know if you're no longer eligible for their promotions, victor, bet356 and many others certainly send you an email after one too many promotions letting you know you dWed, 13 Mar 2013 14:40:37 -0500Well out of order. I have just had a text off them advertising how they refunded on my tent or yours.https://community.betfair.com/cheltenham2011/go/thread/view/113609/29809763/do-i-have-a-case--?post_id=529800719#529800719Well out of order. I have just had a text off them advertising how they refunded on my tent or yours.Wed, 13 Mar 2013 14:35:04 -0500They are out of order and in the wrong. Simple as that.Threaten them with IBAS. If they dont budge then go to IBAS.https://community.betfair.com/cheltenham2011/go/thread/view/113609/29809763/do-i-have-a-case--?post_id=529800383#529800383They are out of order and in the wrong. Simple as that.Threaten them with IBAS. If they dont budge then go to IBAS.Wed, 13 Mar 2013 14:26:36 -0500