Forums

Horse Racing

Welcome to Live View – Take the tour to learn more
Start Tour
There is currently 1 person viewing this thread.
01 Aug 17 13:32
Joined:
Date Joined: 22 May 02
| Topic/replies: 13,957 | Blogger: Betfair Customer Services's blog
Please be aware that from today, 1st August we’ll be making a small change to the way we process market suspensions at the end of a horse race.

The change will have a minimal impact and is detailed below. This means that customers will no longer be able to cancel bets in the very short suspension window at the end of an event.

Current process

1.    Suspend the market with a generic “soft” suspension which allows customers to cancel their bets during the suspension.
2.    Lapse unmatched bets (not including KEEP bets)
3.    Suspend the market with a “hard” suspension which prevents cancellations before settlement.

New process

1.    Suspend the market with a “hard” suspension which prevents bet cancellations.
2.    Lapse unmatched bets (not including KEEP bets).

Regards,

Betfair Customer Services.
Share |
Pause Switch to Standard View Change of End of Race Suspension...
Show More
Loading...
Post Your Reply
<CTRL+Enter> to submit
Please login to post a reply.

Wonder

Instance ID: 13539
www.betfair.com

New to Betfair?

You need to open an account before you can add content to the forum.

Opening an account only takes a few minutes.

register now